We have a pragmatic approach to the compliance requirements of smaller firms and are passionate about implementing systems and controls that enhance a firm’s profitability without overburdening the sales process with unnecessary compliance requirements.

Our services include:

Retail Distribution review (RDR)

Is your business prepared for the enormous challenges that the RDR will bring?  Will your advisers meet the deadline for QCF Level 4 qualifications?  How will you support new advisers?  Have you got an adequate customer proposition to evidence and justify your pricing structure?

Professional Indemnity Insurance (PI)

Do you get value for money from your PI insurer?  Does your Broker provide you with adequate support and assistance?  We have teamed up with a major Broker and Insurer in the City who, because they value our skills and expertise, will offer attractive rates on PI to IFAs who use our services.

Drafting Compliance Documentation

We can help with drafting all types of documentation from Compliance Manuals and T&C Schemes to Financial promotions and breach registers.

Training & Competence

Does T&C take up too much of your precious time?  Are you busy observing your advisers when you could be advising yourself?  Allow us to relieve you of the burden.  From designing a bespoke T&C Scheme to conducting observations and helping with appropriate CPD.

File Reviews

This is an area that IFAs are looking for support with especially when it comes to eradicating the chances of future complaints.  We can assist with suitability reports and training paraplanners to produce compliant TCF friendly reports. 

TCF

TCF should now be embedded within your business and be part of your everyday operations.  We can ensure that your business is TCF compliant.

Senior Management Systems & Controls

This is an area that is often overlooked by small firms.  Do you have systems & controls in place that are appropriate to your business?  We can help develop and implement appropriate controls to help protect your business.

Procedures

We can assist in the design and production of procedures whether they are new or simply updates to existing procedures.

FSA Reporting

Make FSA reporting easier by having the right systems in place to collate your data for you.  We can also assist with the submission of your RMAR.

Monitoring

We have the expertise and experience of developing risk based monitoring plans which can either be targeted to one particular area or a full risk based plan over a 12 month period allowing for changes and updates in regulation.  We also offer a one off monitoring exercise to give you an independent assessment of your current systems and controls.  Based on our findings and our knowledge of industry best practice we can help you develop and implement simple cost effective solutions to mitigate any identified risks.

Training

Are your staff fully trained and regularly updated on regulatory matters such as AML?  We can also train your administrative staff so that expensive resources are not wasted on basic file checks and are concentrated on the higher risk areas of your business.

Complaint Handling

Unfortunately complaints are part and parcel of our industry and in the modern world that we live in they are not going to go away.  We will make an independent assessment as to whether a complaint has any merit or not and either advise you how to deal with it or can undertake all correspondence on your behalf.  We can also help identify and eradicate the root cause of any complaints received.

Financial Promotions

Are your marketing materials complying with the TCF principles? We can help you through the minefield that is the Financial Promotions rules.

Recruitment

Do you have recruitment procedures?  We can provide you with a tailored recruitment process to suit your business.  We can also take away the stress of getting a new adviser from trainee to competent status.